Hi !I have purchased The Logo Creator 7 , and when i have tried to install that , then i get error message "Error creating directory:" I tried to install this software as administrator to in couple of times but i have same error message to. Please see the attachments ..Steps which i tried:1. Installing software as administrator.2. Downloading new Logo Creator 7 zip file and tried to install without success , with same error.
3. Reinstalling my OS and downloading Logo Creator again and with install getting the same Error message.My currently system is : Windows 10 PRO . Please Assist!
Attached files: 2019-08-19_10-34-50.png
You're installing it to your "one drive". The templates must be installed to your document library on your main Hard drive,
Hi Glen !The problem is at i cant choose where to install. That is Installer pointing to One Drive. I have tested to disable One drive and even delete a One Drive , but installer pointing to that absolute path you see on attached .png file.
Its seems at i don't have any control off Logo Creator installer .Please assist with more information how to solve that problem , this is my second day where i'm trying to solve this issue. Best Regards
Hi Glenn !Thats was a first which i have done before reinstalling of my OS. Now i have reinstalled my OS again :) , with only "Local storage " without "Online storage" that means without One Drive , and tried to install Logo Creator 7 with admin privileges , and result is the same . Please check attached .png file and try to compare these with prvious image. The strange thing with Installer is a self "absolute path " with backslashes , thats feels as Installer is totaly corrupt or product are not folowing a new updates on Windows 10.. Can you please assist , or is there more pepole with this issue ? Best Regards / Alem
Attached files: 2019-08-21_10-08-25.png
Yes, over the years, many have had this issue, with a clean install of an OS (there really is no reason for you to keep reinstalling your OS) the default permissions for the main doc library are somewhat restricted. right mouse click on the main doc library folder, select properties, select security just give every group or user name full control
If you're the only user it's not a big deal. I actually had to do just this a few months when I bought a new computer.
Attached files: 2019-08-21_035336.png
Helo Glenn !Thank you for your patientse to help me with this issue , the admin/ user right's ia allready been given to full control over the folder , as you can see on the new .png i attached to you ... the only diference on my image and your's is default langauge as Swedish on mine . I dont know what more i need to do , i think something is wrong with Installer and developer need to watch over this problem. Please help if you have more tips .... /RegardsAlem
Attached files: 2019-08-21_18-31-41admin.png
One more thing, just a suggestion- don't do it if you are not comfortable with it:
Turn off your antivirus software during the installation:1.turn off / pause your antivirus software2. Install the main Laughingbird program (as you have been attempting). If the main program installs completely you know the anti virus software was the issue.Installation of the main program should just take a few seconds.3. Don't forget to turn your anti virus software back on.
Helo Glenn !Thats is something on first things i have been tryied , to disable or remove a antivirus software and tryed again with installation of Laughingbird software ... I think this is not OS or AV issue , this is a Logo Creator 7 installer which doing stuff wrong . Tank you Glenn for your time , now i need some of people who developing this software to talk with , Somebody here ? Have nice day Glenn !Best regards /Alem
Hello Alem.Nice to hear from you.
I think I can fix this for you.
Download this, and install it:https://www.laughingbirdsoftware.com/free-design-software-download/
I'm not sure why the installer is forcing you to install into you "Onedrive"
But try installing from the link above.If you get the same error message, try this:
Right click over the installer and select "Run as Administrator"
see if this works for you.If it does, try installing the logo templates again.
If not, write me back and we'll continue
- Marc SylvesterLaughingbird Softwarehttps://www.laughingbirdsoftware.com
Come join our Facebook groups and say hi!Laughingbird Software: https://www.facebook.com/groups/laughingbirdsoftware/The Web Graphics Creator: https://www.facebook.com/groups/webgraphicscreator
Hi Marc!Thank you for your help , this time and with this installer i have succeeded with instalation of Logo Creator 7 on my machine. But now i dont have any templates or logo examples with witch i can work and create . I presume i need to install them separatley is that correct ?Then i need to know where and how .... please assist . Best regards !
Hi AlemGood to hear this.
yes, you can login and redownload your purchased software:
I've resent you the login details.
Let me know if all is okay!
Hi Glenn & Marc !Thank you for your time and help , now i have a functional Logo Creator 7 , good luck in future with updates and improvements of software . Have nice day !Alem