Okay
  Public Ticket #2089392
Where is the software
Closed

Comments

  •   Rt started the conversation
  •  1
    Rt replied

    No help ??

    I only get a page where it says "loading your designs"

    Now I get on but the loading time is 10-15 minutes for tools (LogoCreator)  The others I cannot get into !!!

    Now I'm on scenery creator it took 21 minutes to get on !!!

    It's too long. How to speed up ??

  •  11
    Sad Duck replied

    It's your internet connection. I know, no one likes to hear that, but mine loads in about 15 seconds.

    What can you do about it? Biggest thing, update your service. If that is not an option, then make sure nothing else is running in the background. You might clear all cache and cookies just to make sure everything is clear, then load the site. Keep in mind, most browsers will save cached data when a site is loaded so that it will load faster the next time. So, if you clear the cache, the next time you open the site, it may be super slow again. But after that, it may load a little faster.

    Free up as much memory as you can. Try logging in during non-peak hours in your area. The more people accessing your internet service at one time, or accessing the WebGraphicsCreator web site, the slower your connection will be.

    You also might look for some computer tweaking utilities that will let you optimize your internet speed. Google 'optimize internet speed' and see what you get. There are a variety out there, but I have never really seen much difference with them. But, never hurts to try.

    That's about all I can think of. Good luck. Be sure to post back and let us know how it goes. Especially if you find something that speeds up the load times for you.

  •   Rt replied privately
  •  38
    Marc replied

    Hi Rt.

    Nice to hear from you again  smile.png

    I've sent you the login details to The Graphics Creator to your eMail.

    Check and let me know if you get it.

    Can you try something for me

    If you're using Chrome browser, go to Google and type this in:

    Speed Test

    When you see the blue button, click it and then let me know what your internet speed is.

    That will help me figure out what's going on

    Marc

    - Marc Sylvester
    Laughingbird Software
    https://www.laughingbirdsoftware.com


    Come join our Facebook groups and say hi!
    Laughingbird Software: https://www.facebook.com/groups/laughingbirdsoftware/
    The Web Graphics Creator: https://www.facebook.com/groups/webgraphicscreator

  •  1
    Rt replied

    Hi Marc 😃

    The speed test say....
    Download is 510.19 and Upload is 508.25

    How fast should the speed be ??

    I already have a password login, thanks. Else I can not tell you about the loading design page 😃

    But web graphic creator is not the most important thing for me - if only i could get the [BEEP] placeholder in creator 7  back - I realy need that tool 😁

    /Rt

  •  38
    Marc replied

    Hi again RT.

    You have a very decent connection
    I can't figure out why the software is acting so slow for you

    Check my other ticket I've sent to you

    let me know if you're able to get the Creator7 working... and the [BEEP] placeholder in creator 7  back     :p

    - Marc

    - Marc Sylvester
    Laughingbird Software
    https://www.laughingbirdsoftware.com


    Come join our Facebook groups and say hi!
    Laughingbird Software: https://www.facebook.com/groups/laughingbirdsoftware/
    The Web Graphics Creator: https://www.facebook.com/groups/webgraphicscreator

  •  1
    Rt replied

    Hi Marc

    I have no problem in webcreator anymore. Everything work fint 😁

    Thank you very much

    /Rt Ansel

    (Will you close the question ??)