Well, it seems you don't have the correct log in credentials. Unfortunately, Marc or Lisa will be the only ones that can help with this. Hopefully they will see this soon and set you up.
In the meantime, I'm not sure if you are a MAC or PC user, so make sure you are using the Chrome browser as that works best, though some users have said that other browsers do work. I myself use Opera. Also, since this has been an on going problem for you, make sure to clear cache and cookies, exit your browser, then try again.
Other than that, you'll simply have to wait for Marc or Lisa.
That said, if you don't get a response within 2 days, post again! You might also pop over to the WGC Facebook page and drop a post for Marc. Good luck!
Hi there Mickey!Nice to hear from you
really sorry to hear this.I've 'reset' your account
Look for a new welcome letter (should be the same password you've been using) and let me know if you're now able to login.
Keep me posted!
- Marc SylvesterLaughingbird Softwarehttps://www.laughingbirdsoftware.com
Come join our Facebook groups and say hi!Laughingbird Software: https://www.facebook.com/groups/laughingbirdsoftware/The Web Graphics Creator: https://www.facebook.com/groups/webgraphicscreator