Hi MarcI have had a computer crash and am reinstalling my programs.
The placeholder in Logocreator has unfortunately disappeared
Can you help me ??
Rt, are you still having a problem?
If so, what exactly do you mean by 'placeholder' in the Logo Creator?
Just thought I would mention that The Logo Creator, if that is what you are working with, is outdated. The name of the program now is simply The Creator 7. You should have v7.2.9 If not, you need to get the update before you install.
Please post back and let us know exactly what is going on and if you still need help.
Hi Sad Duck 😃
Yes, I still have the problemI made a picture to show what I mean (Please see the attachment)
I hope this can help with the explanation
Attached files: image.jpg
I do indeed see the problem and am not sure why that is. Are you on a PC or MAC?
That said, does the option of a Placeholder show up when you open or start a new template?
The Placeholder option will be grayed out until a template is open, but you are right. It should still show there. At least it does in mine, on a PC.
Attached files: Untitled.png
Actually Rt, I may have a clue!
TC7 is not cloud based and the Placeholder was added after an update ... but I'm not sure Marc updated the version number of the software! Pop over and download the latest version and install it. It should install over what you have with no problem. Then see if that option shows up!
It's a PC I use
"New Placeholder" options never show up
I have already tried the opportunity with free download
I still have the problem
what can I do ??
Hang on, we're going to have for Marc to chime in. Hopefully it won't be long but he is on California ( West Coast ) time.
Hm, really strange that re-installing didn't help. Well, I'm sure Marc will figure it out.
Hi there Rt!Nice to hear from youActually, you can create your own 'placeholder'
Here, have a look at this video - let me know if this helps:
Take a look around the 4 minute mark:
- Marc SylvesterLaughingbird Softwarehttps://www.laughingbirdsoftware.com
Come join our Facebook groups and say hi!Laughingbird Software: https://www.facebook.com/groups/laughingbirdsoftware/The Web Graphics Creator: https://www.facebook.com/groups/webgraphicscreator
Hi MarcThat's not what I'm looking for - sorryI need placeholder in file menu so I can use it in where I wantCan you help with that ??See image in attachment
I have had so many wonderful hours with Laughingbird software so I am quite sincere sorry to placeholder function is gone.
I use it every single day
I would like to buy a new program if it can help
Sorry for my english - It's googletranslatet :-)
Now I have bought the entire Web Graphic creator
The tool you refer to in your video link am I missing. I can't make my own placeholder anymore
The tool is not in file menu
Please see the attachment image
Hi there Rt
First, make sure a template has been selected.Then try the File menu (It changes depending on what's on the canvas)
Let me know if this helps
There is still no placeholder in file menu - Please see the mage
Attached files: Image11.jpg
I've looked at your account and I see you have the mockup creator, the eCover creator AND
"mockup & ecover creator"
the "mockup & ecover creator" is the new update and it contains the code that allows you to use the 'placeholder'
so, log back into your Laughingbird account and make sure to download and install that template set.https://www.laughingbirdsoftware.com/members/
Then try and let me know what happens.
I'll be here!
I got my placeholder back
Now it's work fint 😁
Thank you very much !!
Creator 7 is one of the best software I've ever bought. I spend hours on it every single day
I'm very very happy for Creator 7
Sorry for take your time
(Will you close the question ??)
Really glad to hear this.Thanks for telling me your really like the software
I'm around if you have any other questions!