Okay
  Public Ticket #1889677
Access to the Web Graphics Creator
Closed

Comments

  • Troy M Rebeck started the conversation

    I have been paying for the monthly subscription and for the last 3 months for sure I have not been able to log in.  I also tried to purchase the lifetime promo you had running and it did not work.  This is what it tells me when i try to log in.

    Sorry, it appears that you do not have access to this content.

    You’re seeing this message either because this content is not yet available to you (or may have already expired).

    -OR-

    If you haven’t yet signed up for this content, then click here to get access.

  •  23
    Marc replied

    Hi there Troy!
    Nice to hear from you.

    Aak. I'm so sorry about this. Somehow your account was frozen.

    Inactivity maybe? I don't know.
    I'm going to look into what happened.

    So, I've made up for this. I've cancelled your subscription payments.
    You won't be billed anymore smile.png

    And! I've upgraded your account to Lifetime access for you.

    So all should be good now.

    Check your eMail for the login details I've resent you ... and have fun with everything.

    Let me know if you have any questions!

    I'll be here bigsmile.png

    Marc

    - Marc Sylvester
    Laughingbird Software
    https://www.laughingbirdsoftware.com


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