The Creator7

Contents

1. Why can't I see any images or templates?!

2. My templates are offset

3. How do I delete a template I don't want?

4. How do I use the Character Creator?

5. My software has stopped working. Trial version.

6. Trial Ended and I can't access the software

7. Importing and Exporting Images

8. How to import your own images

9. How to replace images in the Animated Presentation Creator

10. Mac, Can't open unidentified developer app

11. Can I sell what I make?

12. Where do I sign into my member area at?

1. Why can't I see any images or templates?!

Laughingbird Software is installed into two parts.

-The Application (the .exe)
- and the templates and graphics.


The app can go anywhere on your computer. Most us us put the app inside the Applications folder on the Mac and inside the Program Files folder on Windows.


The Templates and Elements go into a different location


For Windows Vista and Win7 & 8 users

If you’re not seeing the templates - 
The templates and image elements should have been installed into your “Documents” folder when you first installed the software.

The end result should look like this:



For us Mac users, your setup should look like this:



2. My templates are offset

When you open your My Templates project - the template you click on is not opening. The template before it is.

This is a strange problem that I'm working to fix. So read on and see if this solution works for you:

First, you'll have to find the corrupted template. This file is invisible and it's offsetting the template selection (I think)

So, start from the top. If this first template opens for you just fine, move on to the next. You can probably skip 5 to 10 at time until you find a mis-matched template.

One you find the template that's starting the crazyness,  hold down the ALT key (on Windows) or the Option key (on Macs) while clicking on your template. 

This is the delete function. A dialog box will appear asking you if you'd like to delete this template. If the name of the template is normal, move on to the next template and try again. Soon, you'll probably see something like "are you sure you want to delete XKODHE@ ?" THIS is the glitch. 

Choose DELETE. Then exit out of the software and re-launch it. 

 THIS... hopefully... will fix it 


 Try and let me know

3. How do I delete a template I don't want?

Beginning with version 6.8, you'll see a new text item at the bottom of the 'Choose a template' window: ( you will only see this option in your MY TEMPLATES directory, which is also the only directory which displays the Template name about the template thumbnail).

Simply click on one of the templates holding down the Option key on your Mac or the ALT key on your Windows machine.

Taaa daaaa!   :D

(you can also delete the templates by simply going into the 'saved templates' folder that you created when you first launched the software and just removing the inner template folder of your choice)



4. How do I use the Character Creator?

Need help with the Character Creator you've just downloaded and installed?

The Character Creator is a little different than the other template sets.  The character creator doesn't contain any 'templates' ... only graphics.

So you won't find the "Character Creator" listed on the left pull down panel.

The images ( the body's, heads, eyes, mouths... ) will be located with the other elements are.  Here, Watch this quick video:


5. My software has stopped working. Trial version.

After a certain amount of time, you'll need to install the free templates that were available to you.

If no templates are ever installed, the software 'times out' and takes you to a page where you can download templates.

You an always login to your account:
https://www.laughingbirdsoftware.com/members

and redownload and install the template sets you may have purchased

Marc

6. Trial Ended and I can't access the software

When you launch The Creator, you're getting a message that says:

"Looks like you didn't want the free templates. Visit the purchase page and purchase any other software set"

If you download the Creator for free, but you do not install the free template set after 20 days, the trial version will time out.  You can visit the "upgrade" page (click one of the two buttons you'll see)

If you purchase any add-on set, this message goes away and the trial version becomes the REAL version.  Or, if you still want to use the trial version, you can opt to download it again by providing your name and eMail address. You'll be sent a download link.

If you're seeing this message now, Hop over to:

https://www.laughingbirdsoftware.com/preview-upgrade/ scroll down a bit.  You'll see a form to enter your email and name into.  Fill it out and you'll be sent a download link to the free template set.  Install it and this message will go away  :D  


- Marc

7. Importing and Exporting Images

Import an Image:

Yes, you can import images and resize them to fit your canvas! Once you have an image (I like to have an image on my desktop so it’s easy to find), go to the “File” menu at the top of your screen and choose “Import PNG or JPG”. Select you image and you’ll now find it on the canvas! Re-size and modify just like any image/object already included in The Creator.


Export an Image:

Once your design on the canvas is complete, go to the “File” menu and choose “Export JPG” or "Export PNG" (choose the 'transparency' option to export the graphic with a clear background).

8. How to import your own images

I'm frequently asked if it's possible to import your own images into the software (any of the products).

Of course!  :D

Watch this quick video:

9. How to replace images in the Animated Presentation Creator

If you'd like to replace the cartoon images with 'real people' for example:
... simply upload your own images (using the 'replace' menu in either Powerpoint or Keynote)

Here, watch this:
https://support.office.com/en-us/article/replace-or-delete-a-picture-in-microsoft-office-f50c4431-a785-49d1-9ee5-a732947cbf1a

10. Mac, Can't open unidentified developer app

If you try to open an app that is not registered with Apple by an identified developer (in this case you're trying to open a Laughingbird Software product) you get a warning dialog. 

This doesn’t necessarily mean that something’s wrong with the app. For example, some apps were written before developer ID registration began. However, the app has not been reviewed, and macOS can’t check whether the app has been modified or broken since it was released.

Take a look at this file from Apple:

https://support.apple.com/kb/PH25088?viewlocale=en_US&locale=en_US

11. Can I sell what I make?

The image you create from The Creator is yours to keep and do with as you like. You can resell the logos you create or use a created logo for your own personal use. 

 Once you have purchased/downloaded The Creator software, neither Laughingbird Software will not regulate your creations. You are expected to follow the Terms of Use you are automatically agreeing to when you download the software.  


 (Laughingbird Software will not be held responsible for any actions taken by you or anyone else in regards to any created graphic.)


12. Where do I sign into my member area at?

https://www.laughingbirdsoftware.com/members/login/

Once you get to that page, you will see the box shown below.  Typically, your Login is the E-mail used to make the purchase, and both the login and password are sent to you immediately after your purchase.